Enhancing station amenities for better user well-being
‘Comfort’
WHY Indoor and underground areas can at times be highly uncomfortable and make people feel claustrophobic, as can being surrounded by many other users.
WHAT Heating Ventilation and Air-Conditioning (HVAC) are essential for making people feel comfortable (temperature-wise) and safe (ventilation/airborne disease-wise).
DESIGN FOR ACOUSTIC LEVELS
Enhancing station amenities for better user well-being
‘Comfort’
WHY Stations can be noisy places – the number of people, the announcements and the vehicles can make it impossible to hear clearly what needs to be heard.
WHAT Sound-absorbing materials or designs and art structures can help reduce noise, minimize echo, and give more acoustic space to essential sounds such as announcements.
LIGHTING
Enhancing station amenities for better user well-being
‘Comfort & Safety’
WHY Users need station lighting to be bright enough to feel safe and secure, as any areas of darkness or shadows may create safety concerns.
WHAT The station should be lit appropriately to ensure that station users do not feel unsafe.
The lighting should also be well-maintained and free of flickering, which can cause discomfort and headaches. Additionally, the color temperature of the lighting should be carefully chosen to create a welcoming and comfortable atmosphere, with warmer temperatures promoting relaxation and cooler temperatures promoting alertness.