LAID-BACK
USER

A collaboration between UITP and KONE
envisioning the future of public transport stations
WELCOME TO THE LAID-BACK USER STATION

With differing needs, this station user requires a bit more support to use the network. They do however enjoy using public transport and like changing modes as well taking advantage of the services available in the station.

Are you a public transport professional?

How do you want to improve your station?

Quick jump to
Laid-back user solutions

DEDICATED DROP-OFF AREAS FOR SHARED MOBILITY
SHELTER TO CREATE WEATHERPROOF ZONE
SIGNAGE FOR PARKING AND DROP-OFF POINTS FOR TRANSPORT ALTERNATIVES
BIKE ENTRANCE
LIGHT ACCLIMATISATION AT STATION ENTRANCES
PROJECTORS
CUSTOMER SERVICE CENTRE
VOLUNTEER/AMBASSADOR PROGRAMME – SUPPORTING THOSE NEEDING A BIT MORE HELP
INSTRUCTORS TO EXPLAIN DIGITAL TOOLS
SILENT ZONES
SOURCE OF DRINKING WATER
CO-WORKING AREAS
POP-UP CULTURAL OR BUSINESS SPACES
PLATFORM SCREEN DOORS
EMERGENCY/INFORMATION POINTS
THE PRESENCE OF STAFF TO HELP
USER AWARENESS FOR STAIR/ESCALATOR USE
REVERSIBLE ESCALATOR
COLOUR CODING TO GUIDE STATION USERS
SIGNAGE TO DIRECT TO STAIRS AS ALTERNATIVE TO ESCALATORS
EVEN DISTRIBUTION OF PASSENGERS
INDICATE TRAIN OCCUPANCY
SENSORS TO DETECT FALLS
HIGHLIGHT CONNECTING PATHS TO MAJOR LANDMARKS