Tourist
user

A collaboration between UITP and KONE
envisioning the future of public transport stations
WELCOME TO THE TOURIST USER STATION

As a tourist, this user is less used to the network and the station, so might need a bit more time and support to get around.

Are you a public transport professional?

How do you want to improve your station?

Quick jump to
Tourist user solutions

ICONIC STATION IDENTIFIER
DIGITAL DISPLAYS
TIME/DISTANCE TO PLATFORM INDICATIONS
USER-FRIENDLY TICKET VENDING MACHINES
MOBILE INFORMATION STANDS FOR EVENTS/ON-DEMAND
SOUNDSCAPES AND MUSIC
MORE (NATURAL) LIGHT AND GREEN SPACES
ENTERTAINMENT IN WAITING AREAS
CLEAR LINES OF SIGHT
SHOPPING FACILITIES
ARCHITECTURE
ADVERTISING NEARBY EVENTS AND LANDMARKS
DEDICATED SECURITY LANE FOR PASSENGERS WITH LUGGAGE
VISIBLE DIFFERENCE BETWEEN PUBLIC AND FARE AREA
DEFINED WALKING DIRECTIONS
BOLLARDS TO AVOID PEOPLE WITH LARGE ITEMS OF LUGGAGE
WAITING TIMES FOR ELEVATORS
PICTOGRAMS TO SUPPORT WAYFINDING TO EXITS
DIRECTIONS TO CONNECTING SERVICES
DEPARTURE INFORMATION FOR CONNECTING SERVICES RESEARCH
MAP AND VISUALISATION OF SURROUNDINGS