BOARDING AND ARRIVING

TIME-SENSITIVE DIRECTIONS TO SPECIAL EVENTS

Improving connectivity with the surrounding urban environment

Wayfinding and people flow

WHY

The station users for events might not be familiar with the station near the stadium, theatre, or other event space.

WHAT

During events, additional clear information should be available. Real-time data with time-sensitive directions can allow users to be more aware of options.

INDICATE POSITION OF ONBOARD FACILITIES

Managing people flows

‘Information’

WHY

In preparation for boarding, passengers should have information on the facilities and layout of their vehicle.

WHAT

Screens and timetables can indicate the composition of the vehicle and the location of on-board facilities so that passengers can know in advance what will be available, and where. In addition, platforms can be marked or signposted to indicate the location of specific carriages or vehicles, allowing passengers to stand in the appropriate location for efficient boarding and disembarking.