SOUNDSCAPES AND MUSIC
Enhancing station amenities for better user well-being
‘Comfort’
WHY
A station can be uncomfortable for some users and certain soundscapes can be very loud or unwelcoming.
WHAT
Cutting through the announcement, birdsong or waves can provide a more welcoming environment. Music can also provide a more homely feel. More upbeat music in the morning to get those traveling prepared, and calmer music in the evening to help people feel safer and discourage antisocial behaviors.
MORE (NATURAL) LIGHT AND GREEN SPACES
Enhancing station amenities for greater user well-being
‘Comfort’
WHY
Underground areas in particular can feel very removed from nature and rather unwelcoming.
WHAT
(Natural) light is an important and simple way of creating changes in emotions. (Natural) light and green spaces provide a calming and inviting atmosphere and will mean that users are more likely to feel at ease. This can be achieved through installing skylights or light wells that allow natural light to enter the station and incorporating plants and greenery into the station’s design. Using reflective surfaces can help maximize the distribution of natural light throughout stations.