SENSORS TO DETECT FALLS
Enhancing station amenities for greater user well-being
‘Safety’
WHY
Passenger safety, particularly at the intersection between platforms and the tracks/road, should be monitored.
WHAT
Sensors or cameras can identify a passenger who has fallen on the tracks, stop traffic inform those who need to be involved, and automatically stop the appropriate systems.
EMERGENCY/INFORMATION POINTS
Enhancing station amenities for better user well-being
‘Safety & Customer Support
WHY
Station users need to have direct contact with the relevant staff member in case of emergency or for information.
WHAT
Emergency/Information points allow people to call for support in the event of emergencies or problems. Alternatives to static points include robots or holograms, which can be more interactive/intuitive for users.
PLATFORM SCREEN DOORS
Enhancing station amenities for better user well-being
‘Safety & Comfort’
WHY
Users would prefer to have platforms that are not noisy, have proper ventilation, and are at the same time safe, particularly when crowded.
WHAT
Platform screen doors separate the travelers from the vehicle, which helps to avoid accidents. Other benefits are that noise from the vehicles can be reduced, and ventilation and air-conditioning can be more easily controlled.