DEDICATED ENTRANCE AND EXIT
Improving connectivity with the surrounding urban environment
‘People Flow’
WHY
Station users must be able to enter the station without encountering any obstacles, including conflicting flows of people that might create congestion.
WHAT
A solution to avoid congestion is to separate people flow by having clearly identifiable, dedicated entrances and exits. This can help to reduce the number of conflict points in the people flow, particularly during peak hours.
Clear demarcation of entrances and exits, using lights or small barriers that change in real-time, can manage people flows dynamically.
ACCESSIBLE ENTRANCES (PRM)
Improving connectivity with the surrounding urban environment
‘Accessibility’
WHY
People with reduced mobility should be able to access the station via at least one entrance, preferably via all. These entrances should also be kept in good condition, particularly where there are no alternative accessible entrances.
WHAT
Ideally, PT systems should be fully accessible and adapted to all people, including those with reduced mobility. In addition to being fully accessible, stations should also be cleaned and maintained regularly to ensure a pleasant travel experience for all users, free of any unpleasant smells or discomfort.
As this is not always the case, any entrance dedicated to people with reduced mobility should be identified indicating the path to the platform and vehicle with any details on blocked routes shared with users in advance. Multiples of each piece of equipment should be available.